1. Agreement to Terms
These Terms & Conditions ("Terms") govern your access to and use of DevXio's website and platform, including our predictive intelligence engine, XioPilot (together, the "Service"), operated by [PLACEHOLDER — Company Legal Name] ("DevXio," "we," "us"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
2. Description of Service
DevXio is a subscription-based platform for Amazon sellers that surfaces business intelligence across areas such as sales, finance, inventory, advertising, and listings, and includes XioPilot, a predictive engine that flags risks and opportunities and suggests actions. The Service is provided on a subscription basis as described on our Pricing page.
3. Eligibility & Account Registration
You must be at least 18 years old and able to form a binding contract to use the Service. You agree to provide accurate registration information and to keep your account credentials secure. You are responsible for all activity that occurs under your account.
5. Subscriptions, Fees & Billing
Paid plans are billed on a recurring basis (monthly or annually, as selected) until cancelled. Fees are described on our Pricing page and may change with advance notice. Unless otherwise required by law or stated at the time of purchase, fees are non-refundable. You may cancel your subscription at any time; cancellation takes effect at the end of your current billing period. [PLACEHOLDER — confirm your actual refund/cancellation policy here.]
6. Free Trial
If offered, a free trial gives you access to the Service for a limited period. We may require payment details to start a trial; unless you cancel before the trial ends, your subscription will automatically convert to a paid plan and billing will begin. [PLACEHOLDER — confirm exact trial length and conversion terms.]
7. XioPilot & Predictive Features Disclaimer
XioPilot's predictions, alerts, and suggested actions are generated from historical and current data and are provided for informational purposes only. They are not guarantees of future results, and DevXio is not responsible for business decisions made in reliance on them. You remain solely responsible for all decisions relating to your Amazon business, including pricing, inventory, and advertising actions.
8. Acceptable Use
You agree not to: (a) use the Service for any unlawful purpose; (b) attempt to gain unauthorized access to the Service or other users' accounts or data; (c) reverse-engineer, decompile, or attempt to extract the source code of the Service, except as permitted by law; (d) resell or sublicense the Service without our written consent; or (e) use the Service in a way that violates Amazon's policies governing SP-API access.
9. Intellectual Property
The Service, including its software, design, and content (excluding your own data), is owned by DevXio and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms. You retain ownership of the Amazon and business data you connect to the Service.
10. Third-Party Services
The Service integrates with third-party platforms, including Amazon's Selling Partner API and our payment processor. We are not responsible for the availability, accuracy, or practices of those third-party services, which are governed by their own terms and policies.
11. Disclaimer of Warranties
The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that predictions or data will be fully accurate.
12. Limitation of Liability
To the maximum extent permitted by law, DevXio and its officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the [PLACEHOLDER — e.g. twelve (12) months] preceding the claim.
13. Termination
We may suspend or terminate your access to the Service if you violate these Terms, or for any other reason with reasonable notice where practicable. You may stop using the Service and cancel your subscription at any time. Upon termination, your right to use the Service ends immediately, though certain provisions of these Terms will survive termination.
14. Governing Law & Disputes
These Terms are governed by the laws of [PLACEHOLDER — e.g. the State of Delaware, USA], without regard to conflict-of-law principles. Any disputes arising from these Terms or the Service will be resolved in the courts located in [PLACEHOLDER — jurisdiction], unless otherwise required by applicable law.
15. Changes to These Terms
We may update these Terms from time to time. We will post the revised version on this page with an updated effective date, and for material changes we will provide additional notice where appropriate. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
16. Contact Us
If you have questions about these Terms, contact us at legalteam@devxio.com.